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  1. Home
  3. Lyro

Lyro

Paid
Open Source
Customer Service
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8 views

Tidio's AI agent - trained like a human, deeply integrated with your helpdesk

https://www.getlyro.ai/
Published 2026/05/12
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Agent Details

Lyro is an AI Customer Experience Agent built by Tidio. Unlike generic chatbots, Lyro can be trained, coached, and integrated deeply with your helpdesk — Salesforce, Intercom, Zendesk, Gorgias, or Tidio — to handle support end-to-end. It automates refunds, order updates, troubleshooting, lead qualification, and upsells in 45+ languages, with full control over tone, policies, and escalation. Customers see up to 70% increase in self-service resolution. Free tier available; SOC 2 Type 2 and GDPR compliant.

Key Features

  • Automates customer support inquiries
  • Reduces help desk workload
  • Maintains customer trust with reliable AI
  • Integrates with existing help desk systems
  • Designed for liability and trustworthiness

Use Cases

  • Handling common customer FAQ queries automatically
  • Reducing ticket volume for human support teams
  • Providing 24/7 basic customer support
  • Ensuring consistent response quality across all channels
  • Scaling support operations during peak periods

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