Cara

Paid

Closed Source

Customer Service

finance

18 views

Cara is an AI CSR designed to drive growth for insurance agencies, brokerages, and MGAs.

https://www.getcara.ai/

Published 2025/03/21

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Agent Details

Meet Cara – an AI CSR designed to drive growth for agencies and brokerages. Cara is your AI collaborator for servicing, capable of intelligently triaging phone calls and emails, handling customer requests, and drawing from account-specific knowledge to generate certificates of insurance, answer questions, and resolve issues. Cara provides a new integrated operating system for agencies to improve efficiency and reduce administrative tasks. It seamlessly integrates with your existing AMS/CRM or operates as a standalone management system to collaborate with customers, teammates, or carriers.

Key Features

– Cara can handle customer requests via phone, email, and web
– Pair your agents with a 24/7 AI CSR to handle service tasks so they can focus on sales
– A cloud-based unified panel for policy & COI management, customer communication, and workflow automation
– Branded deployment for your customers and agency

Use Cases

AI-powered customer support for insurance agencies and brokerages
Policy, quote, and document management
AI workflow automation
Claim management
Unified workspace for insurance agents

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