AI-Powered Security Alert Triage Automates Confluence SOPs Via Tines
Tines workflow uses AI agents to automate Confluence SOP execution for faster, consistent security incident response.
A new Tines workflow demonstrates how AI can streamline security operations by automating Confluence SOP execution
Key Highlights:
- Pre-built workflow available in Tines' library of 1,000+ community-shared workflows
- Reduces mean time to remediation (MTTR) through automated processes
- Ensures consistent application of security procedures
The Manual Alert Triage Challenge
Security teams traditionally face cumbersome processes when:
- Manually analyzing incoming alerts
- Searching Confluence for relevant SOPs
- Documenting actions across multiple systems
- Executing remediation steps
- Notifying stakeholders
AI-Powered Solution
The workflow automates:
- Alert Analysis: AI classifies incoming alerts
- SOP Retrieval: System searches Confluence for relevant procedures
- Case Creation: Structured records track alert details
- Automated Remediation: Subagent executes security actions
- Documentation & Notification: Slack keeps teams informed
Integrated Tools:
- Core: Tines (free Community Edition available) + Confluence
- Optional: CrowdStrike, AbuseIPDB, EmailRep, Okta, Slack, Tavily, URLScan.io, VirusTotal
Implementation Guide
- Setup: Create a Tines account
- Import: Access the pre-built workflow
- Configure: Establish credentials for all integrated tools
- Customize: Adjust AI prompts and Slack notifications
- Test: Verify alert classification and SOP execution
- Deploy: Integrate with production security tools
Created by Tines security experts Michael Tolan and Peter Wrenn, this workflow exemplifies how AI can transform security operations through automation.
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About the Author

Dr. Emily Wang
AI Product Strategy Expert
Former Google AI Product Manager with 10 years of experience in AI product development and strategy formulation. Led multiple successful AI products from 0 to 1 development process, now provides product strategy consulting for AI startups while writing AI product analysis articles for various tech media outlets.