Riskified and HUMAN Partner to Secure AI-Driven Ecommerce
Riskified and HUMAN Security collaborate to enhance trust and security in AI-driven shopping, offering merchants tools to combat fraud and abuse in agentic commerce.
Riskified (NYSE: RSKD), a leader in ecommerce fraud prevention, has announced a partnership with HUMAN Security, a cybersecurity firm, to create a unified security framework for AI-driven shopping. The collaboration aims to help merchants safely navigate the growing trend of AI shopping agents while mitigating risks like fraud and policy abuse.
The Rise of AI Shopping Agents
Consumers are increasingly using large language models (LLMs) like ChatGPT, Claude, and Gemini to research products, compare prices, and discover deals. While this behavior presents new opportunities for merchants, it also introduces risks. Traditional fraud detection systems may fail when AI agents transact, leading to false declines or undetected fraud.
- Early data from Riskified shows LLM-referred traffic is riskier in certain industries. For example, a ticketing merchant saw 2.3x higher risk compared to Google search traffic.
- Automated reseller arbitrage is another emerging threat, where AI agents strip inventory and resell at inflated prices via fraudulent storefronts.
Solutions for Agentic Commerce
Riskified and HUMAN are introducing tools to address these challenges:
- AI Agent Approve: A solution for merchants and LLMs to communicate with Riskified’s APIs, enabling safer adoption of AI shopping agents.
- AI Agent Intelligence: A dashboard for monitoring orders originating from AI agents.
- AI Agent Policy Builder: Tools to detect and prevent policy abuse, such as programmatic returns and promo abuse.
A Unified Trust Framework
By combining HUMAN’s AgenticTrust with Riskified’s fraud prevention expertise, merchants can apply consistent trust policies across human and AI-driven interactions. This partnership aims to:
- Increase approval rates for legitimate AI-driven purchases.
- Reduce false declines and protect margins.
- Safeguard customer relationships and brand reputation.
Executive Insights
- Assaf Feldman, CTO of Riskified: "Resolving identity and trust in AI-driven transactions is complex. Our partnership with HUMAN turns this challenge into a profitable opportunity."
- John Searby, CSO of HUMAN Security: "Together, we’re setting the standard for safe and profitable agentic commerce."
For more details, visit Riskified’s blog.
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About the Author
Dr. Lisa Kim
AI Ethics Researcher
Leading expert in AI ethics and responsible AI development with 13 years of research experience. Former member of Microsoft AI Ethics Committee, now provides consulting for multiple international AI governance organizations. Regularly contributes AI ethics articles to top-tier journals like Nature and Science.