Agentic AI revolutionizes business operations and sustainability

John Lombard, CEO of NTT DATA Asia-Pacific, recently shared his experience with agentic AI during a sailing trip, where an AI model assisted with navigation, meal planning, and log-keeping. This practical demonstration highlighted the transformative potential of agentic AI, which operates independently, learns from its environment, and adapts in real time.

Key Takeaways from the World Economic Forum

At the Annual Meeting of the New Champions 2025 in Tianjin, China, Lombard emphasized the rapid adoption of agentic AI as a competitive edge. Panelists like Kian Katanforoosh of Workera and Vu Van of Elsa discussed hyperpersonalization and the need for ethical governance.

NTT DATA's Role in Agentic AI

NTT DATA is leading the charge with its Smart AI Agent™ Ecosystem, focusing on:

• Process Automation: Integrating AI agents into existing RPA environments.
• Supply Chain Optimization: Using agentic AI to reduce lead times and adapt to market changes.

Challenges and Responsibilities

Lombard warned of the risks of rushing AI deployment without proper governance. NTT DATA mandates AI training for all employees and prioritizes auditability and traceability.

Sustainability and Inclusivity

As the third-largest data center provider, NTT DATA is committed to reducing energy consumption by 30% and achieving net-zero emissions by 2030. Lombard also stressed the need for inclusivity, citing the Blueprint for Equity and Inclusion in AI.

For more insights, read:

• The new frontier: Why agentic AI should be on every CIO’s roadmap