Sentiment Analysis
The process of computationally determining the emotional tone or attitude expressed in text.
Detailed Definition
Sentiment Analysis, also known as opinion mining, is a natural language processing technique that computationally determines the emotional tone, attitude, or opinion expressed in text data. This technology can classify text as positive, negative, or neutral, and more advanced systems can detect specific emotions like joy, anger, fear, or sadness. Sentiment analysis works by analyzing linguistic features, context, and patterns in text using machine learning models trained on large datasets of labeled emotional content. The technology has numerous applications including social media monitoring, customer feedback analysis, brand reputation management, market research, and product review analysis. Modern sentiment analysis systems can handle complex linguistic phenomena like sarcasm, irony, and context-dependent meanings. They're increasingly important for businesses to understand customer opinions, track brand perception, and make data-driven decisions based on public sentiment. Advanced systems can also perform aspect-based sentiment analysis, determining sentiment toward specific features or aspects of products or services.
ApplicationsMore in this Category
Conversational AI
Technology that enables computers to interact with humans through natural language (speech or text).
Generative AI
AI systems capable of creating new content such as text, images, audio, or code based on learned patterns.
Workflow Automation
The use of technology to automatically execute a series of business processes or tasks to improve efficiency and accuracy.