Conversational AI
Technology that enables computers to interact with humans through natural language (speech or text).
Detailed Definition
Conversational AI is a branch of artificial intelligence focused on building systems that can understand, process, and respond to human users in natural language. It combines natural language processing (NLP), machine learning (ML), speech recognition, and generation technologies to power chatbots, virtual assistants, and interactive voice response (IVR) systems. The goal is to create fluid, intelligent, and human-like conversational experiences. Modern conversational AI systems can maintain context across multiple turns, understand intent and sentiment, and provide personalized responses. They're used in customer service, healthcare, education, and entertainment applications, significantly improving user experience and accessibility.