Voxjar

Freemium

Closed Source

Digital Workers

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Augment & Automate Your Quality Monitoring Program with AI.

https://voxjar.com/

Published 2025/04/01

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Agent Details

Voxjar is an AI-powered call evaluation platform that transforms how contact centers monitor performance. Born from the frustration of limited call sampling, Voxjar uses advanced language models to automatically evaluate 100% of customer interactions. Our solution eliminates the unfairness of random sampling while providing comprehensive insights that improve agent performance, customer satisfaction, and business outcomes. By combining intuitive scorecard builders with powerful AI technology, Voxjar delivers consistent, objective evaluations at scale—turning what was once a manual, limited process into a comprehensive performance intelligence system.

Key Features

AI Evaluator
Complete Call Coverage
Customizable Scorecards
Conversation Intelligence
Performance Trending

Use Cases

Automated Call Center QA at Scale
Lead Qualification and Conversion Analysis
Partner/Channel Program Quality Monitoring
Customer Service Excellence Tracking
Multi-Channel Communication Quality

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