Vocera AI

Agent Details

Vocera AI is a platform designed to test, evaluate, and improve AI agents. It offers tools for simulating scenarios, replaying real conversations, and conducting evaluations to ensure AI agents perform optimally across various workflows and personalities. The service aims to help businesses identify and fix issues in their AI agents before deployment, enhancing reliability and compliance.

Key Features

• Scenario simulation for AI agents
• Real conversation replay functionality
• Custom evaluations and workflow testing
• Persona-based testing
• Compliance check verification
• Detailed reporting and improvement recommendations

Use Cases

• Testing AI agents for appointment cancellation scenarios
• Evaluating AI performance with impatient or interruptive users
• Identifying and resolving recurring issues in AI conversations
• Ensuring compliance checks are consistently performed
• Optimizing AI agents for various user personalities
• Streamlining the process of creating and onboarding new AI agents
• Reducing time spent on manual testing of AI systems

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