Twig

Paid

Closed Source

Customer Service

technology

22 views

Automate Tier 1 support with AI Agents

https://www.twig.so/

Published 2025/03/21

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Agent Details

Twig's Agent Factory lets B2B companies create support bots powered by generative AI and LLMs. These bots learn from sources like documentation, tutorials, and tickets to automatically answer developer and user questions. Twig helps customer experience teams streamline support, improve response times, and scale efficiently.

Key Features

Custom AI Agents: To fit needs of different roles
Flexible Integration: Use bots in apps or tools like Zendesk and HelpScout.
Context Awareness: Retain conversation context.
Real-Time Evaluation: Refine responses instantly.
Synthetic Data: Bridge documentation gaps.

Use Cases

24/7 AI Support Bot
50% less time spent by Human Agents
AI brain for customer success teams
50% Deflection Support Tickets
2x Faster customer responses

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