Tidio Copilot

Free

Closed Source

AI Agents Platform

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AI-generated replies, directly in your helpdesk.

https://copilot.tidio.com/

Published 2025/07/06

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Agent Details

Tidio Copilot is a free AI assistant for customer service agents that works inside the tools they already use. Available as a Chrome extension, it suggests accurate, on-brand replies based on past conversations, FAQs, and uploaded content. Agents can respond faster without switching tabs or rewriting the same answers repeatedly. Copilot supports platforms like Zendesk, Intercom, Gorgias, and Gmail, and ensures enterprise-grade security with GDPR and CCPA compliance.

Key Features

AI-generated reply suggestions
Custom knowledge base support
Works with Zendesk, Intercom, Gorgias, and Gmail
Chrome extension for in-context assistance
Editable, on-brand responses

Use Cases

Acceleration of customer service replies
Reduction of repetitive agent workload
Delivery of accurate responses across platforms
Support for new agents with consistent answers
Improvement in response quality and tone alignment

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