Tidio

Freemium

API

Customer Service

technology

28 views

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

https://www.tidio.com/

Published 2025/03/21

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Agent Details

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Tidio is the all-in-one helpdesk solution for managing all your customer messages in one place. - Talk to your visitors on live chat – quickly solve problems and sell proactively - Work alongside Lyro, Tidio's AI bot, to automatically solve your customers' questions - Preview carts, check order history, and recommend products directly in chat - Add Tidio to your Shopify store in seconds - Manage customers' requests with a simple ticketing system

Key Features

Chat
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Real-time messaging
AI chatbots
Live chat
Email chat
Video calls
Social media
File upload
Multi-language
Push notifications
Agent analytics
Automated responses
Cart recovery
Discounts
FAQs
Greetings
Quick replies
Upsell
Surveys
Customizatiom
Color and font
Emojis and stickers
Chat window
Business hours
Welcome messages
Chat buttons
Tagging
Chat assignment
Chat flows
Agent avatar
Helpdesk

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