Riviera

Paid

Closed Source

Voice AI Agents

travel-hospitality

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AI voice agents for hotels to enhance guest experience and reduce staffing costs

https://www.withriviera.com/

Published 2025/03/21

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Agent Details

Riviera provides AI-powered voice agents for hotels, offering 24/7 phone support in multiple languages. These agents handle guest inquiries, room service orders, reservations, and call redirection, integrating seamlessly with property management systems. Riviera helps hotels save on staffing costs while improving guest satisfaction by eliminating long waits and outdated IVR menus.

Key Features

24/7 AI voice agents for phone support
Multilingual capabilities for global guests
Integration with property management and reservation systems
Human-like voice model trained on hotel-specific data
Unlimited call handling with instant response times

Use Cases

Answering guest questions and inquiries
Managing room service orders
Handling reservations and ticket bookings
Redirecting calls to the appropriate departments
Reducing front-desk workload and improving efficiency

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