Floatbot

Freemium

Closed Source

Voice AI Agents

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AI Agent Platform for Enterprises and Contact Center Automation

https://floatbot.ai/

Published 2025/03/25

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Agent Details

Floatbot provides a SaaS based, “no-code”, end-to-end "Generative AI" powered Conversational AI platform that helps enterprises to build Self-service Chatbots and Voicebots, and AI Agent Assist Bots [AI Coach for Contact Center Agents]. We are amongst very few platforms globally that includes all 3 in the same platform. We have pre-built solutions for Insurance, Banking, Financial, Healthcare and Pharmacy including Contact Center Outsourcers. Floatbot is pre-integrated with industry leading Contact Center technology providers such as Genesys, NICE InContact (CXOne), AVAYA, Cisco WebEx, etc.

Key Features

No-Code, Enterprise-Grade Generative AI Platform
Developer-Friendly
AI Orchestration

Use Cases

Contact Center AI
Inbound and Outbound call automation with Voice AI
Digital User On-Boarding with Live chat
Automate Claims FNOL Filing
Contact Center Automation

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