Edwin AI

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Your AI Agent for Faster, Smarter ITOps

https://www.logicmonitor.com/edwin-ai

Published 2025/08/06

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Agent Details

Edwin AI is an AI agent for ITOps: purpose-built to accelerate incident investigation, resolution and eliminate operational noise in the modern data center. An agentic AIOps product, Edwin AI combines cross-domain alert correlation, root cause analysis, and autonomous remediation, transforming IT operations and delivering measurable impact—reducing alert fatigue, speeding resolution, and boosting productivity.

Key Features

Event correlation, deduplication, and contextual enrichment
AI-generated summaries, root cause analysis, and remediation suggestions
Conversational AI agents
Workflow automations
Cross-domain integration with ITSM, CMDB, and collaboration tools

Use Cases

Reduce alert fatigue
Automate root cause for faster MTTR
Increase uptime and service reliability
Speed up triage
Streamline workflows and incident resolution

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