Edwin AI

Agent Details

Edwin AI is an AI agent for ITOps: purpose-built to accelerate incident investigation, resolution and eliminate operational noise in the modern data center. An agentic AIOps product, Edwin AI combines cross-domain alert correlation, root cause analysis, and autonomous remediation, transforming IT operations and delivering measurable impact—reducing alert fatigue, speeding resolution, and boosting productivity.

Key Features

• Event correlation, deduplication, and contextual enrichment
• AI-generated summaries, root cause analysis, and remediation suggestions
• Conversational AI agents
• Workflow automations
• Cross-domain integration with ITSM, CMDB, and collaboration tools

Use Cases

• Reduce alert fatigue
• Automate root cause for faster MTTR
• Increase uptime and service reliability
• Speed up triage
• Streamline workflows and incident resolution