Duckie Agent
Freemium
Closed Source
Customer Service
technology
4 views
AI copilot for SaaS customer support teams
Published 2025/03/21

Agent Details
Duckie.ai is an AI-driven platform designed to enhance customer support operations for SaaS companies. It integrates with popular support platforms like Slack, Zendesk, and Intercom, providing automated responses and assisting support agents in resolving queries more efficiently. Duckie.ai reduces resolution times, improves customer satisfaction, and decreases the number of engineering tickets by offering intelligent solutions and detailed bug reports.
Key Features
- AI Support Agent, Seamless Integration, Auto-responder, Log Investigation, Continuous Learning
Use Cases
- Reducing Resolution Times, Improving Customer Satisfaction, Automating Responses, Enhancing Support Efficiency, Reducing Engineering Tickets