Dona Sarkar Advocates Locally Developed AI Agents Tailored for Korea

Donna Sarkar, Microsoft (MS) head of AI & Copilot proliferation. /Courtesy of ChosunBiz

Key Points:

• AI's Creativity and Flaws: Dona Sarkar, Microsoft’s AI and Copilot lead, noted that AI’s tendency to "lie" can also spur creativity. She emphasizes that AI will imitate humans over time but requires human oversight for corrections.

• AI Won’t Replace Jobs: Sarkar disagrees with predictions that AI will fully replace human jobs, citing CEOs like Marc Benioff (Salesforce) and Jensen Huang (Nvidia), who argue AI will augment human creativity and create new opportunities.

• Rise of AI Agents: Sarkar predicts AI agents will collaborate across business functions (e.g., customer service, inventory management) but stresses they’ll complement, not replace, human decision-making.

• Localized AI Development: Sarkar advocates for AI tailored to Korea’s language, laws, and aging population, stating such agents should be developed domestically.

• Trust and Control: Human intervention remains critical to correct AI errors and maintain trust. Sarkar describes AI as a "collaborator," not a replacement.

• Future Outlook: AI will handle complex tasks like multilingual interpretation while humans focus on strategy and creativity.

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This AI-translated article underscores Sarkar’s call for culturally attuned AI solutions.