SK Telecom to Deploy AI Agent Adot Biz Across 25 SK Group Firms
SK Telecom plans to expand its AI agent Adot Biz to 25 SK Group companies by year-end, enhancing workplace efficiency through automation and AI-driven solutions.
Seoul, June 29 — SK Telecom (SKT) announced plans to roll out its business AI agent Adot Biz to 25 SK Group member companies by the end of 2024. The expansion aims to drive work-style innovation through AI-powered automation.
Key Features of Adot Biz
- Natural Language Processing: Employees can request tasks like meeting scheduling or data retrieval via chat, with the AI handling follow-up actions (e.g., reserving rooms).
- Agent Builder: Non-technical staff can create custom AI agents linked to internal data without coding.
- Agent Store: Enables sharing of pre-built AI agents across departments (e.g., HR FAQs).
Deployment Timeline
- Pilot Phase: Closed beta tested earlier this year with SKT and SK AX employees.
- Initial Rollout: Launched in late June for SKT and SK AX; expands this month to 7 companies, including SK Hynix and SK Innovation.
- Year-End Goal: Reach 80,000 employees across 25 SK Group firms.
Industry Focus
SKT will tailor Adot Biz for sectors like:
- Telecommunications
- Manufacturing (e.g., SK On’s batteries)
- Petrochemicals (SK Innovation)
Technology Backbone
- Uses SKT’s proprietary LLM A.X and SK AX’s industry-specific AI.
- Prioritizes security for sensitive sectors like semiconductors (SK Hynix).
Leadership Insight
"Adot Biz lets employees without AI expertise experience real workplace innovation."
— Kwon Beom-jun, Head of AI Work Business Division, SKT
Future Plans
SKT aims to enhance service reliability and expand to external industries post-2024.
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