Intuit Enhances GenOS Platform for Advanced Agentic AI Solutions

Intuit Inc. (Nasdaq: INTU), the global financial technology platform behind TurboTax, Credit Karma, QuickBooks, and Mailchimp, has made significant strides in enhancing its proprietary Generative AI Operating System (GenOS) over the past 90 days. The updates aim to accelerate the development of agentic AI experiences at scale, benefiting consumers, businesses, and accountants.

Key Enhancements to GenOS

• Financial Intuit LLMs: Custom-trained models fine-tuned on financial datasets deliver personalized experiences with improved accuracy (5% better than general-purpose LLMs) and reduced latency (50% faster for some accounting workflows). These models already power AI capabilities in QuickBooks Online and Intuit Enterprise Suite.

• Expert-in-the-Loop Integration: GenUX now seamlessly connects human experts to AI agents, ensuring end-to-end embedded experiences. Developers can leverage intelligent routing and orchestration tools to facilitate collaboration between AI agents and human tax/bookkeeping experts.

• Agent Starter Kit Upgrades: The kit now includes frameworks for monitoring and measuring agent performance, enabling developers to iterate and optimize AI agent experiences. Thousands of Intuit developers are currently using these tools.

Leadership and Future Plans

Alex Balazs, Intuit’s Chief Technology Officer, emphasized the company’s commitment to innovation: "Our investments in Financial Intuit LLMs are paying off, and we’re excited to continue delivering value at scale." Upcoming releases include AI agents for QuickBooks Online, such as the Payroll Agent and Project Management Agent (already in beta).

Data and AI Foundations

Intuit’s platform leverages robust data capabilities, with 625,000 attributes per small business and 70,000 per consumer, generating 60 billion ML predictions daily. This enables personalized, scalable AI-driven experiences.

Commitment to Responsible AI

Intuit adheres to strict data privacy and responsible AI principles, aligning with standards set by the National Institute of Standards and Technology (NIST). The company is also a member of the Center for AI Standards and Innovation.

For more details, visit Intuit's website or their LinkedIn page.

Source: BusinessWire