Meituan Unveils AI Agent Xiaomei to Compete With Alibaba
Meituan introduces AI agent Xiaomei to enhance food delivery and local services as competition with Alibaba intensifies.
Meituan (3690:HK) has introduced its new AI agent, Xiaomei, powered by its proprietary LongCat-model. The app aims to strengthen Meituan's position in the food delivery and local services market amid rising competition with Alibaba Group Holding Ltd. (BABA:US).
Key Features of Xiaomei
- Voice-Enabled Ordering: Users can order meals via voice commands.
- Restaurant Booking: The AI agent assists in reserving tables at restaurants.
- Personalized Recommendations: Xiaomei offers food suggestions based on user preferences.
Competitive Landscape
The launch comes as Meituan and Alibaba intensify their battle for dominance in China's food delivery and local services sectors. Meituan's move highlights its focus on leveraging AI technology to enhance customer experience and retain market share.
Meituan's statement did not disclose additional details about Xiaomei's rollout or future updates.
Related News
Genesys Adobe NiCE Lead AI Push in CX Automation
Genesys launches agentic AI tools, Adobe rolls out AI agents, NiCE completes Cognigy acquisition, and SoundHound AI buys Interactions to enhance customer experience automation.
Fortune 500 firms will keep human agents despite AI rise
Gartner predicts Fortune 500 companies won’t fully replace human customer service agents with AI by 2028, citing complex issues requiring human touch.
About the Author
Dr. Emily Wang
AI Product Strategy Expert
Former Google AI Product Manager with 10 years of experience in AI product development and strategy formulation. Led multiple successful AI products from 0 to 1 development process, now provides product strategy consulting for AI startups while writing AI product analysis articles for various tech media outlets.