Sarvam launches multilingual Samvaad AI agents for WhatsApp business communication
Bengaluru startup Sarvam introduces Samvaad AI agents on WhatsApp, enabling seamless multilingual business-customer interactions via Meta's Business Calling API.
Bengaluru-based AI startup Sarvam has unveiled Samvaad AI Agents for WhatsApp, revolutionizing business-customer communication through Meta's new Business Calling API.
Key Features:
- Seamless voice/chat switching within single threads
- Supports 11 Indian languages across voice, text, and interactive widgets
- No-code platform with pre-built templates reduces deployment from months to days
- Early use cases include:
- Lead qualification agents
- KYC assistants
- Voice-enabled order systems
- Smart customer support bots
In a live Hindi-language demo, Sarvam leaders Kartik K. (Conversational AI Lead) and Tushar Goswamy (Edge AI Head) showcased an agent processing a desk purchase.
Strategic Significance:
- First startup selected by IndiaAI Mission to build India's foundational AI model
- Developing 24-billion parameter Sarvam-M language model
- On track for India's first AI model release by early 2025 (confirmed by Union Minister Ashwini Vaishnaw)
"This transforms WhatsApp into a complete business automation platform," noted industry analysts, citing the solution's multilingual context-awareness.
Learn more about Sarvam: https://www.linkedin.com/company/sarvam-ai
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