NTT Develops AI Agent Collaboration Technology for Complex Business Tasks
NTT has created a foundational technology enabling AI agents to autonomously collaborate through dialogue, solving complex tasks like corporate branding and business planning with improved consistency and feasibility.
TOKYO - August 8, 2025 - NTT has developed a groundbreaking foundational technology that enables AI agents to autonomously collaborate, mimicking human-like dialogue and problem-solving processes. This innovation addresses complex planning tasks requiring consistency, feasibility, and specificity—areas where conventional technologies have struggled.
Key Features of the Technology
- Human-like Collaboration: AI agents engage in dialogue to align expectations and work together, similar to human teams.
- Complex Task Handling: Capable of managing intricate tasks like integrated corporate branding strategies and multifaceted business plans.
- Continuous Improvement: Reuses accumulated knowledge to enhance task performance over time.
Background and Innovation
Multi-agent AI systems have gained attention for handling interconnected subtasks, but existing systems often fail to maintain consistency across complex tasks. NTT's technology overcomes this by incorporating human-inspired memory structures and co-creative processes. This allows them to continuously verify and update each other's approaches, much like humans do.
Research Results
The technology employs a dual-memory system (episodic and semantic) for knowledge management, enabling agents to refine their understanding through team meetings and expert interactions. In experiments, it outperformed conventional methods by 17.2% in generating cohesive business plans, such as a tea-themed proposal that included product development and customer engagement strategies.
Future Outlook
NTT plans to conduct a proof of concept (PoC) within the current fiscal year and aims to enhance AI's ability to capture human intent for better collaboration. This technology is a core component of NTT's broader AI Constellation framework, which envisions a future where humans and AI work as partners.
About NTT
NTT is a global technology leader with over $90B in revenue and 340,000 employees, serving 75% of Fortune Global 100 companies. The company invests $3B annually in R&D to drive innovation across 80+ countries.
For more details, visit NTT's website.
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About the Author
Dr. Lisa Kim
AI Ethics Researcher
Leading expert in AI ethics and responsible AI development with 13 years of research experience. Former member of Microsoft AI Ethics Committee, now provides consulting for multiple international AI governance organizations. Regularly contributes AI ethics articles to top-tier journals like Nature and Science.