NTT Develops AI Agent Collaboration Technology for Complex Business Tasks

TOKYO - August 8, 2025 - NTT has developed a groundbreaking foundational technology that enables AI agents to autonomously collaborate, mimicking human-like dialogue and problem-solving processes. This innovation addresses complex planning tasks requiring consistency, feasibility, and specificity—areas where conventional technologies have struggled.

Key Features of the Technology

• Human-like Collaboration: AI agents engage in dialogue to align expectations and work together, similar to human teams.
• Complex Task Handling: Capable of managing intricate tasks like integrated corporate branding strategies and multifaceted business plans.
• Continuous Improvement: Reuses accumulated knowledge to enhance task performance over time.

Background and Innovation

Multi-agent AI systems have gained attention for handling interconnected subtasks, but existing systems often fail to maintain consistency across complex tasks. NTT's technology overcomes this by incorporating human-inspired memory structures and co-creative processes. This allows them to continuously verify and update each other's approaches, much like humans do.

Research Results

The technology employs a dual-memory system (episodic and semantic) for knowledge management, enabling agents to refine their understanding through team meetings and expert interactions. In experiments, it outperformed conventional methods by 17.2% in generating cohesive business plans, such as a tea-themed proposal that included product development and customer engagement strategies.

Future Outlook

NTT plans to conduct a proof of concept (PoC) within the current fiscal year and aims to enhance AI's ability to capture human intent for better collaboration. This technology is a core component of NTT's broader AI Constellation framework, which envisions a future where humans and AI work as partners.

About NTT

NTT is a global technology leader with over $90B in revenue and 340,000 employees, serving 75% of Fortune Global 100 companies. The company invests $3B annually in R&D to drive innovation across 80+ countries.