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AI agents transform healthcare RCM and clinical operations

August 1, 2025•Gabriel Perna•Original Link•1 minutes
AI
Healthcare
RCM

Health systems adopt agentic AI to address budget constraints and labor shortages in RCM and clinical care.

As healthcare systems grapple with tightening budgets and rising labor costs, agentic AI is emerging as a critical tool to streamline operations. Providers are increasingly leveraging AI agents to enhance revenue cycle management (RCM), scheduling, and clinical workflows.

Key Trends in AI Adoption

  • RCM Optimization: AI agents automate billing, claims processing, and denial management, reducing administrative burdens.
  • Scheduling Efficiency: Intelligent systems improve patient appointment scheduling, minimizing no-shows and optimizing staff time.
  • Clinical Support: AI assists in diagnostics, treatment planning, and patient monitoring, freeing clinicians to focus on care.

GP By: Gabriel Perna

Challenges and Opportunities

While AI adoption promises cost savings and efficiency, challenges include:

  • Integration with legacy systems
  • Data privacy concerns
  • Staff training for seamless adoption

For more on AI in healthcare, visit Modern Healthcare AI.

"Agentic AI is not just a trend—it’s a necessity for sustainable healthcare operations," experts note.

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How businesses can invest safely in AI agents

AI agents succeed when trust is built into their design from the start, says NICE VP Neeraj Verma.

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About the Author

Dr. Lisa Kim

Dr. Lisa Kim

AI Ethics Researcher

Leading expert in AI ethics and responsible AI development with 13 years of research experience. Former member of Microsoft AI Ethics Committee, now provides consulting for multiple international AI governance organizations. Regularly contributes AI ethics articles to top-tier journals like Nature and Science.

Expertise

AI Ethics
Algorithmic Fairness
AI Governance
Responsible AI
Experience
13 years
Publications
95+
Credentials
2
LinkedInResearchGate

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