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India Leads AI Agent Adoption With Focus On Responsible Scaling

July 26, 2025•Viswanath Ramaswamy, ET CIO•Original Link•1 minutes
AI Agents
Enterprise Architecture
Responsible AI

AI agents are transforming Indian enterprises by automating tasks and boosting productivity. The AI market in India is projected to hit $6 billion by 2027, with firms already seeing ROI. Responsible AI integration is key to long-term success.

By Viswanath Ramaswamy, ETCIO
Published July 26, 2025

AI agents

India’s enterprises are rapidly adopting AI agents to automate complex tasks, moving beyond chat-based interactions to autonomous systems that execute workflows across IT, HR, finance, and customer service. According to IDC, India’s AI market (including generative AI) will grow at 33.7% CAGR to reach $6 billion by 2027.

Key Drivers of Adoption

  • 87% of Indian IT leaders report progress executing 2024 AI strategies (IBM Study)
  • 76% already achieve positive ROI from AI investments
  • Pre-built agents for workflows (e.g., procurement, sales) accelerate deployment

Challenges to Scaling

  1. Enterprise Architecture: Requires integration across hybrid IT environments
  2. Orchestration: Multi-agent collaboration needed for cross-functional workflows
  3. Governance: Indian firms cite robust governance as top challenge (IBM)

Path Forward

  • Observability tools to monitor agent behavior and enforce guardrails
  • Low-code platforms to democratize agent development
  • Open-source SDKs for specialized agent creation

"India’s rapid adoption positions it as a global leader in responsible AI, but balancing innovation with safety is critical," notes Ramaswamy.


Disclaimer: Views expressed are the author’s alone.

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About the Author

Dr. Emily Wang

Dr. Emily Wang

AI Product Strategy Expert

Former Google AI Product Manager with 10 years of experience in AI product development and strategy formulation. Led multiple successful AI products from 0 to 1 development process, now provides product strategy consulting for AI startups while writing AI product analysis articles for various tech media outlets.

Expertise

AI Product Management
User Experience
Business Strategy
Market Analysis
Experience
10 years
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