SoftBank CEO Predicts AI Agents Will Revolutionize Digital Labor
SoftBank Corp. CEO Junichi Miyakawa highlights the transformative potential of AI agents as digital labor, surpassing previous Industrial Revolutions in impact.
Junichi Miyakawa, President & CEO of SoftBank Corp. (TOKYO: 9434), delivered a keynote at SoftBank World 2025, emphasizing the transformative power of AI agents. He compared their potential to historical technological breakthroughs like Tesla’s AC motor and the integrated circuit.
The Evolution of AI: From Knowledge to Autonomous Action
Miyakawa traced the progression of AI from knowledge models to autonomous reasoning systems, citing OpenAI’s Codex as an example. He demonstrated how Codex autonomously developed an Othello game in minutes, showcasing AI’s ability to democratize expertise.
"With just verbal instructions, the AI produced a finished Othello game in minutes—and added a play-against-the-AI feature in under five minutes." —Junichi Miyakawa
Case Studies: AI Agents in Action
Miyakawa presented two real-world applications:
- Research Agent (SB Intuitions’ "Sarashina"): Generates detailed reports in five minutes by autonomously framing research tasks and digging deeper into topics.
- Call Center Agent (Gen-AX Corp.): Handles complex requests like travel booking changes through natural conversations, coordinating multiple specialized AI agents.
SoftBank’s AI Initiatives
SoftBank has embraced AI adoption company-wide:
- Traffic Accident Investigation Agent: Reduces report generation from months to hours using EDR and GPS data.
- Presentation Creation Agent: Automates slide creation, saving employees hours of work.
Miyakawa revealed that SoftBank employees created 900,000 AI agents in six weeks, positioning the company as a global leader in AI adoption.
Call to Action: Embrace AI Now
Miyakawa urged businesses to act immediately, warning against hesitation:
"The answer is now. Don’t overthink things—just get started."
He positioned SoftBank as a partner in building next-generation social infrastructure, offering GPU resources and data integration support.
For more on SoftBank’s AI vision, see their related article.
(Posted on July 23, 2025)
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Dr. Emily Wang
AI Product Strategy Expert
Former Google AI Product Manager with 10 years of experience in AI product development and strategy formulation. Led multiple successful AI products from 0 to 1 development process, now provides product strategy consulting for AI startups while writing AI product analysis articles for various tech media outlets.