AI Agents Reshape Work and Economy as Kenya Adapts
The rapid rise of AI agents is transforming industries, forcing Kenya and the world to rethink human roles in workflows and economic structures.
By Edward Mwasi
(Media Industry Strategy and Innovation Consultant at CBiT)
The Shift from Tools to Autonomous Systems
In Kenya's media and creative agency landscape, software proficiency was once the golden ticket to employment. Mastery of tools like Photoshop, Illustrator, and Microsoft Office was non-negotiable. However, the emergence of AI agents—autonomous systems capable of executing full workflows—has rendered even year-old reskilling strategies obsolete.
"We were training people to work with AI tools. But now, AI doesn’t just assist. It performs," notes the author. This shift isn’t just about efficiency; it’s a philosophical disruption challenging the role of humans in value chains.
Global Trends: From ChatGPT to Agentic Systems
At Dubai AI Week 2024, discussions moved beyond generative AI tools like ChatGPT and Midjourney to focus on:
- AI agents running business operations
- Agentic systems and co-pilots replacing prompt engineering
- ROI-driven applications (billing automation, recruitment, cybersecurity)
Key Insight: Success now hinges on systems design and process orchestration, not just tool proficiency.
Sector-Specific Impacts
- Solopreneurs: Seek affordable time-savers (writing assistants, schedulers)
- Small Businesses: Adopt CRM agents and support bots to stay competitive
- Corporates: Struggle to integrate AI without disrupting legacy systems
- Governments: Explore AI for citizen services and digital governance
Regulatory and Ethical Challenges
While the UAE leads with national AI strategies, global consensus lags on:
- Content ownership (e.g., AI-generated Studio Ghibli-style art)
- Ethical use in regulated industries like aviation and public administration
The "Worlds and Machines" Framework
Presented at Dubai AI Week, this model redefines scaling:
- Businesses are worlds (values, culture, outcomes)
- AI agents act as machines that enhance operations
Future Leaders will be systems thinkers who align technology with outcomes—not just coders or designers.
Contact: edwardmwasi@cbit.co.ke
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About the Author
David Chen
AI Startup Analyst
Senior analyst focusing on AI startup ecosystem with 11 years of venture capital and startup analysis experience. Former member of Sequoia Capital AI investment team, now independent analyst writing AI startup and investment analysis articles for Forbes, Harvard Business Review and other publications.