KPMG Launches Global AI Platform Workbench with Microsoft
KPMG Workbench is an open AI platform developed with Microsoft, empowering professionals with intelligent agents to accelerate innovation and complement human expertise.
17 June 2025 – KPMG International has unveiled KPMG Workbench, a foundational AI platform designed to scale AI adoption across its global operations. Developed in collaboration with Microsoft, the platform integrates multi-agent intelligence to enhance client service delivery and operational efficiency.
Key Features of KPMG Workbench
- Multi-Agent Ecosystem: The platform includes 50 AI assistants and chatbots, with nearly 1,000 more in development, all built to work with various large language models (LLMs).
- Interoperability: Built on Microsoft Azure AI Foundry Services, Workbench supports agent-to-agent communication and integrates capabilities from partners like Oracle, Salesforce, and Workday.
- Data Sovereignty: Clients retain full control over data storage and processing, ensuring compliance with local and global regulations.
- Trusted AI Framework: Every tool and agent on the platform carries KPMG’s "Trusted AI stamp," backed by its ISO 42001 certification for AI management systems.
Client Impact
KPMG Workbench is already being utilized by clients across industries, including:
- A global bank using AI agents for fraud detection and customer verification.
- A telecommunications firm enhancing compliance management in a regulated environment.
- A retail giant boosting back-office productivity with a digital workforce.
Leadership Insights
- Global Head of AI, KPMG International: "Workbench combines advanced AI agents with human expertise to deliver smarter, faster solutions while ensuring security and compliance."
- Judson Althoff, Microsoft EVP: "This platform exemplifies the future of the open agentic web, transforming how businesses collaborate with AI."
Background
KPMG Workbench is part of the firm’s multi-billion-dollar investment in AI and agentic transformation. It underpins KPMG’s client delivery platforms, including Digital Gateway (Tax), KPMG Velocity (Advisory), and the smart audit platform KPMG Clara.
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About the Author
Dr. Sarah Chen
AI Research Expert
A seasoned AI expert with 15 years of research experience, formerly worked at Stanford AI Lab for 8 years, specializing in machine learning and natural language processing. Currently serves as technical advisor for multiple AI companies and regularly contributes AI technology analysis articles to authoritative media like MIT Technology Review.