LogoAgentHunter
  • Submit
  • Industries
  • Categories
  • Agency
Logo
LogoAgentHunter

Discover, Compare, and Leverage the Best AI Agents

Featured On

Featured on yo.directory
yo.directory
Featured on yo.directory
Featured on Startup Fame
Startup Fame
Featured on Startup Fame
AIStage
Listed on AIStage
Sprunkid
Featured on Sprunkid
Featured on Twelve Tools
Twelve Tools
Featured on Twelve Tools
Listed on Turbo0
Turbo0
Listed on Turbo0
Featured on Product Hunt
Product Hunt
Featured on Product Hunt
Game Sprunki
Featured on Game Sprunki
AI Toolz Dir
Featured on AI Toolz Dir
Featured on Microlaunch
Microlaunch
Featured on Microlaunch
Featured on Fazier
Fazier
Featured on Fazier
Featured on Techbase Directory
Techbase Directory
Featured on Techbase Directory
backlinkdirs
Featured on Backlink Dirs
Featured on SideProjectors
SideProjectors
Featured on SideProjectors
Submit AI Tools
Featured on Submit AI Tools
AI Hunt
Featured on AI Hunt
Featured on Dang.ai
Dang.ai
Featured on Dang.ai
Featured on AI Finder
AI Finder
Featured on AI Finder
Featured on LaunchIgniter
LaunchIgniter
Featured on LaunchIgniter
Imglab
Featured on Imglab
AI138
Featured on AI138
600.tools
Featured on 600.tools
Featured Tool
Featured on Featured Tool
Dirs.cc
Featured on Dirs.cc
Ant Directory
Featured on Ant Directory
Featured on MagicBox.tools
MagicBox.tools
Featured on MagicBox.tools
Featured on Code.market
Code.market
Featured on Code.market
Featured on LaunchBoard
LaunchBoard
Featured on LaunchBoard
Genify
Featured on Genify
Copyright © 2025 All Rights Reserved.
Product
  • AI Agents Directory
  • AI Agent Glossary
  • Industries
  • Categories
Resources
  • AI Agentic Workflows
  • Blog
  • News
  • Submit
  • Coummunity
  • Ebooks
Company
  • About Us
  • Privacy Policy
  • Terms of Service
  • Sitemap
Friend Links
  • AI Music API
  • ImaginePro AI
  • Dog Names
  • Readdit Analytics
Back to News List

How AI is Transforming Automotive Dealerships in Canada

June 16, 2025•Carina Ockedahl•Original Link•2 minutes
ArtificialIntelligence
AutomotiveIndustry
CustomerExperience

Artificial Intelligence is revolutionizing Canadian auto dealerships by enhancing customer interactions, streamlining operations, and boosting efficiency. Learn how conversational and agentic AI are driving this change.

The AI Tsunami in Automotive Retail

Artificial Intelligence (AI) is rapidly reshaping the automotive dealership landscape in Canada, offering unprecedented opportunities for efficiency, customer engagement, and operational optimization. Industry experts compare the current understanding of AI's potential to "the tip of an iceberg," with much more value yet to be uncovered.

Conversational AI: Enhancing Customer Interactions

  • Matador.ai has replaced traditional chat forms with AI-powered conversational tools, resulting in doubled engagement rates.
  • Kevin Esmezyan, Head of Product at Matador.ai, notes: "We've implemented large language models (LLMs) throughout the customer journey to improve experiences while generating more value for dealerships."
  • Surprisingly, consumers prefer interacting with AI chatbots, with recordings showing positive emotional responses from users.

Conversational AI in action

Agentic AI: The Intelligent Copilot

  • Auto Agentic has developed specialized AI agents that act as digital assistants for various dealership roles.
  • CEO Barry Hillier explains: "Where people worry AI will replace them, we see it as removing time-wasting tasks so employees can focus on value creation."
  • The company plans to expand from 10 to 30 specialized agents within months, aiming for fully autonomous operation.

Real-World Implementation

  • Susan Gubasta of Mississauga Toyota reports significant efficiency gains: "We can now implement changes in days rather than weeks."
  • DecisioningIT's SAM tool pre-qualifies customers for financing without affecting credit scores, increasing sales and CSI indexes.
  • André-Martin Hobbs, CPO at DecisioningIT, predicts: *"We're moving toward a fully connected automotive ecosystem where vehicles communicate directly with dealerships."

AI tools in dealerships

Key Takeaways

  1. AI adoption in dealerships leads to:
    • 2x customer engagement (conversational AI)
    • Significant time savings (agentic AI)
    • Improved financing outcomes (predictive tools)
  2. Early adopters gain competitive advantage
  3. AI complements rather than replaces human staff

AI Glossary Highlights

  • Agentic AI: Goes beyond answering questions to make decisions and complete tasks
  • LLMs: Large language models powering tools like ChatGPT
  • Hallucination: When AI generates incorrect but plausible-sounding information

Read more about AI in automotive

Related News

August 18, 2025•ABcontributor

Zscaler CAIO on securing AI agents and blending rule-based with generative models

Claudionor Coelho Jr, Chief AI Officer at Zscaler, discusses AI's rapid evolution, cybersecurity challenges, and combining rule-based reasoning with generative models for enterprise transformation.

ArtificialIntelligence
Cybersecurity
GenerativeAI
August 18, 2025•Bryan Wassel

Human-AI collaboration boosts customer support satisfaction

AI enhances customer support when used as a tool for human agents, acting as a sixth sense or angel on the shoulder, according to Verizon Business study.

CustomerExperience
ArtificialIntelligence
CX

About the Author

David Chen

David Chen

AI Startup Analyst

Senior analyst focusing on AI startup ecosystem with 11 years of venture capital and startup analysis experience. Former member of Sequoia Capital AI investment team, now independent analyst writing AI startup and investment analysis articles for Forbes, Harvard Business Review and other publications.

Expertise

Startup Analysis
Venture Capital
Market Research
Business Models
Experience
11 years
Publications
200+
Credentials
2
LinkedInTwitter

Agent Newsletter

Get Agentic Newsletter Today

Subscribe to our newsletter for the latest news and updates