Outreach Enhances AI Revenue Agents for Sales Teams
Outreach announces new AI Revenue Agent innovations to help sales teams target prospects with hyper-personalized engagement and optimize revenue workflows.
Outreach, the AI Sales Execution Platform, has announced significant updates to its AI Revenue Agents as part of its quarterly release. These enhancements aim to empower revenue teams with hyper-personalized engagement across various sales motions, including outbound prospecting, inbound lead follow-ups, renewals, expansions, and event promotions.
Key Innovations
- AI-Driven Insights: Leveraging Outreach’s Data Cloud, the updated AI Revenue Agents provide data-driven insights to optimize productivity and pipeline across the revenue cycle. These insights are derived from first- and third-party data sources.
- Forecasting and Reporting: Outreach now integrates seamlessly with Microsoft Dynamics for Forecasting, offering new trend visualizations to help leaders meet targets. Enhanced reporting layouts and custom filters enable precise performance monitoring.
- Conversational Intelligence: Smart topics track product and competitor mentions in conversations, while all Outreach Voice users gain access to insights on trending topics, buyer sentiment, and call summaries.
- Account Management: Sellers benefit from improved visibility with enhanced engagement timelines and updated activity feeds. New tile layouts and account plan tracking help prioritize efforts.
- Call Prioritization: Integrated call waiting and forwarding features allow reps to quickly prioritize inbound calls.
Customer-Centric Approach
Nithya Lakshmanan, SVP of Product at Outreach, emphasized the need for AI and automation in modern revenue organizations. "Customers want to consolidate their tech stacks and break down silos," she said. "Outreach is the platform to achieve that."
Event and Resources
Outreach will showcase these new features at Unleash 2025 from June 9-11. More details can be found here.
About Outreach
Outreach is the first AI Sales Execution Platform designed for intelligent revenue workflows. Trusted by companies like Okta, SAP, and Verizon, Outreach helps teams optimize every stage of the customer journey. Learn more at www.outreach.io.
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Dr. Emily Wang
AI Product Strategy Expert
Former Google AI Product Manager with 10 years of experience in AI product development and strategy formulation. Led multiple successful AI products from 0 to 1 development process, now provides product strategy consulting for AI startups while writing AI product analysis articles for various tech media outlets.