Workday launches AI agents to revolutionize HR and finance operations

Workday has announced the next generation of its Illuminate Agents, significantly expanding AI-powered capabilities across human resources (HR) and finance functions. These new agents aim to streamline hiring, enhance frontline operations, automate financial tasks, and improve employee self-service.

Key AI Agents Introduced

The newly launched agents include:

• Contingent Sourcing Agent: Accelerates temporary hiring by identifying talent and improving screening.
• Contract Intelligence Agent: Automatically reviews contracts for risks, fees, and obligations.
• Contract Negotiation Agent: Drafts and refines contract language to reduce legal review times.
• Document Driven Accounting Agent: Automates billing and invoicing using document data extraction.
• Frontline Agent: Assists shift managers with absence reporting and scheduling compliance.
• Self-Service Agent: Provides instant AI-powered responses for employee HR queries.
• Supplier Contracts Agent: Tracks procurement contract deliverables and savings opportunities.

Executive Insights

Gerrit Kazmaier, president of product and technology at Workday, emphasized: "The key to unlocking real business value with AI is to actively reshape the very core of how businesses operate."

Shane Luke, vice president of Workday Illuminate, added: "Data is a powerful catalyst for growth when it can be transformed into actionable intelligence."

Availability

The Contract Intelligence Agent and Contract Negotiation Agent are now generally available. Other agents will roll out to early adopters in late 2025, with full availability expected in 2026.

Workday’s agents are part of the broader Illuminate platform, leveraging deep HR and finance data context to help organizations optimize performance, skills, costs, and ROI.

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