TCS develops thousands of AI agents for diverse industries says AI head Ashok Krish
Deploying a chatbot alone does not constitute an AI strategy; the entire business process value chain must be reimagined from the ground up, says TCS global AI head Ashok Krish in an exclusive interview with Moneycontrol
By Moneycontrol | May 16, 2025
Ashok Krish is global head, AI, at TCS.
Key Highlights
- TCS is building thousands of AI agents tailored for various industries, as revealed by Ashok Krish, the company's global AI head.
- Merely rolling out a chatbot doesn’t qualify as an AI strategy; the entire business process value chain must be rethought from the ground up, Krish emphasized.
- The IT services giant is focusing on end-to-end AI integration to drive meaningful transformation across sectors.
Insights from Ashok Krish
In an exclusive interview with Moneycontrol, Krish underscored the importance of a holistic AI strategy:
"AI is not just about deploying chatbots or automation tools. It requires reimagining business processes, workflows, and even organizational structures to unlock its full potential."
TCS’s approach involves developing custom AI agents that address specific industry challenges, from healthcare to finance. These agents are designed to enhance efficiency, reduce costs, and improve decision-making.
Industry Impact
- Healthcare: AI agents can assist in diagnostics, patient management, and drug discovery.
- Finance: Automation of risk assessment, fraud detection, and customer service.
- Manufacturing: Predictive maintenance and supply chain optimization.
Broader Implications
Krish’s comments reflect a growing trend among enterprises to move beyond superficial AI adoption and embed intelligence across operations. TCS’s large-scale AI agent development positions it as a leader in this space.
For more insights, check out Moneycontrol Pro Panorama.
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