Agentic AI Emerges as India's Next Major Tech Frontier in 2025
Experts emphasize that businesses need to adopt more than just technology upgrades for Agentic AI to flourish in India
Key Highlights:
- Agentic AI Defined: Jensen Huang, CEO of NVIDIA, describes Agentic AI as systems with true agency—capable of independent perception, reasoning, planning, and action. Financial commentator Raoul Pal predicts these systems will "build entire businesses," reshaping competition.
- Indian Adoption: Deloitte's State of GenAI report reveals 80% of Indian organizations are exploring autonomous agents, but execution remains challenging. Apurv Agrawal (SquadStack) notes costs could range from ₹50-200 crore over 3-5 years, with success hinging on robust systems and change management.
- Early Success Stories:
- Contentstack saw higher customer engagement and scalable personalization.
- NeoSOFT reduced customer service resolution times by 40%.
- Gupshup reported 40%+ productivity gains and doubled lead conversions in sectors like real estate and e-commerce.
- Gnani.ai cut support costs by 80% while improving customer satisfaction.
- Implementation Challenges:
- Moumita Sarker (Deloitte) stresses democratizing AI use and reusable agent libraries.
- Infrastructure hurdles: Narendra Sen (RackBank) highlights compute intensity, while Beerud Sheth (Gupshup) cites legacy system bottlenecks.
- Talent readiness: Firms like Gupshup and Contentstack are investing in training and hackathons.
- Sectoral Impact:
- Healthcare: Multilingual voice agents reduce patient no-shows; triage agents could handle 60% of OPD cases.
- Agriculture: Adaptive agents boost yields by 15% and save 20% water.
- Education: Agent-based tutors improve access in Tier-2/3 cities.
- Economic Potential: PwC’s Mahesh Parab estimates Agentic AI could add $300 billion to India’s GDP by 2030.
Bottom Line: While India’s Agentic AI journey is underway, experts urge businesses to view it as a strategic transformation—not just a tech upgrade—to unlock its full potential.
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About the Author
David Chen
AI Startup Analyst
Senior analyst focusing on AI startup ecosystem with 11 years of venture capital and startup analysis experience. Former member of Sequoia Capital AI investment team, now independent analyst writing AI startup and investment analysis articles for Forbes, Harvard Business Review and other publications.