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Blue Yonder introduces AI agents to enhance supply chain efficiency

May 6, 2025•Melania Watson•Original Link•3 minutes
SupplyChain
ArtificialIntelligence
Logistics

Blue Yonder has launched AI agents to improve supply chain speed and accuracy, targeting cost reduction and better decision-making with real-time insights.

Blue Yonder, a leader in supply chain solutions, has announced the launch of its new Cognitive Solutions and five AI agents aimed at transforming supply chain operations. The announcement was made during the opening session of the company's annual customer conference by CEO Duncan Angove.

Key Highlights

  • AI-Powered Agents: The new suite includes five AI agents designed to enhance speed, precision, and decision-making in supply chain management. These agents leverage over two decades of AI and machine learning expertise.
  • Cost and Waste Reduction: The agents are engineered to reduce waste and costs while optimizing the entire supply chain. They enable businesses to act with "machine speed and precision," even in complex scenarios.
  • Real-Time Insights: The solutions integrate predictive, generative, and agentic AI capabilities to provide real-time alerts and actionable insights.

The Five AI Agents

  1. Inventory Ops Agent: Helps planners match supply with demand, diagnose root causes of mismatches, and recommend corrective actions like alternate sourcing.
  2. Shelf Ops Agent: Allows users to edit planograms using natural language instructions.
  3. Logistics Ops Agent: Monitors logistics activities, recommends route changes, and optimizes costs, deliveries, and emissions.
  4. Warehouse Ops Agent: Supports warehouse leaders by dynamically allocating labor, optimizing layouts, and identifying risks to prevent delays.
  5. Network Ops Agent: Enables businesses to monitor multi-enterprise operations, manage disruptions proactively, and automate tasks like order confirmations.

Additional Offerings

  • Agent Activation Advisory Service: Helps customers deploy AI agents within 6-12 weeks.
  • Partnerships: Collaborations with Microsoft's AI Co-Innovation Labs and Snowflake aim to address complex supply chain challenges. The partnership with Microsoft's Azure AI Foundry provides tools for secure data integration and model customization.
  • Supply Chain Knowledge Graph: Developed with Snowflake and RelationalAI, this tool records business relationships and processes in an accessible format, improving AI reasoning and decision-making.

CEO's Perspective

Duncan Angove emphasized the transformative potential of these agents, stating, "With more than 25 billion AI predictions delivered daily, Blue Yonder is taking supply chains to the next level." He also highlighted the Tariffs Agent, showcased at ICON 2025, which helps businesses mitigate the impact of tariffs.

Conclusion

Blue Yonder's new AI agents and Cognitive Solutions represent a significant leap in supply chain management, offering businesses the tools to navigate uncertainty, optimize operations, and achieve higher ROI. The company's partnerships and advisory services further bolster its position as a leader in AI-driven supply chain solutions.

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Claudionor Coelho Jr, Chief AI Officer at Zscaler, discusses AI's rapid evolution, cybersecurity challenges, and combining rule-based reasoning with generative models for enterprise transformation.

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About the Author

Dr. Sarah Chen

Dr. Sarah Chen

AI Research Expert

A seasoned AI expert with 15 years of research experience, formerly worked at Stanford AI Lab for 8 years, specializing in machine learning and natural language processing. Currently serves as technical advisor for multiple AI companies and regularly contributes AI technology analysis articles to authoritative media like MIT Technology Review.

Expertise

Machine Learning
Natural Language Processing
Deep Learning
AI Ethics
Experience
15 years
Publications
120+
Credentials
3
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