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Managing AI Agents and the Underground Economy in South Africa

April 26, 2025•Jeremy Maggs•Original Link•1 minutes
ArtificialIntelligence
UndergroundEconomy
Procurement

Exploring who oversees AI and virtual assistants, the impact of South Africa's R1 trillion underground economy, and how procurement professionals drive change.

Key Points:

  • AI and Virtual Assistants: While artificial intelligence and virtual assistants are designed to simplify lives, the question of who manages these bots remains critical. Experts like Arthur Goldstuck, CEO of World Wide Worx, highlight the need for oversight in this rapidly evolving field.

  • South Africa's Underground Economy: GG Alcock, founder of Kasinomics, discusses the staggering R1 trillion underground economy in South Africa, emphasizing why the country cannot afford to ignore its impact on the formal economy.

  • Procurement and Supply Chain Leadership: Craig O’Flaherty, Head of CIPS for business at The Chartered Institute of Procurement and Supply, sheds light on how professionals in this sector are connecting, collaborating, and driving meaningful change.

Additional Resources:

  • Listen to the podcast on iono.fm.
  • Follow Moneyweb’s finance and business news on WhatsApp.

The discussion underscores the intersection of technology, economy, and professional collaboration in addressing contemporary challenges.

Related News

August 18, 2025•ABcontributor

Zscaler CAIO on securing AI agents and blending rule-based with generative models

Claudionor Coelho Jr, Chief AI Officer at Zscaler, discusses AI's rapid evolution, cybersecurity challenges, and combining rule-based reasoning with generative models for enterprise transformation.

ArtificialIntelligence
Cybersecurity
GenerativeAI
August 18, 2025•Bryan Wassel

Human-AI collaboration boosts customer support satisfaction

AI enhances customer support when used as a tool for human agents, acting as a sixth sense or angel on the shoulder, according to Verizon Business study.

CustomerExperience
ArtificialIntelligence
CX

About the Author

Dr. Sarah Chen

Dr. Sarah Chen

AI Research Expert

A seasoned AI expert with 15 years of research experience, formerly worked at Stanford AI Lab for 8 years, specializing in machine learning and natural language processing. Currently serves as technical advisor for multiple AI companies and regularly contributes AI technology analysis articles to authoritative media like MIT Technology Review.

Expertise

Machine Learning
Natural Language Processing
Deep Learning
AI Ethics
Experience
15 years
Publications
120+
Credentials
3
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