Gong Launches AI Agents to Boost Revenue Team Performance

Revenue teams are increasingly leveraging AI agents to streamline workflows, uncover actionable insights, and deliver personalized customer experiences. Gong, the leading revenue AI company, has launched over a dozen AI agents specifically designed for revenue teams. These agents, powered by a decade of expertise in customer interaction data, integrate seamlessly into revenue workflows, enhance human expertise, and adapt to each organization's unique needs.

Key Features of Gong AI Agents

• Seamless Integration: Gong Agents operate within a unified platform, capturing and analyzing customer interactions across all touchpoints. This ensures accurate, relevant, and trustworthy insights.
• Augmented Human Expertise: By automating tedious tasks and providing actionable insights, Gong Agents free up sales teams to focus on relationships and strategy. For example, teams using Gong's AI Briefer have seen a 19% increase in win rates, with deals over $10,000 experiencing over a 40% boost.
• Customizable Workflows: With Gong's Agent Studio, revenue teams can easily customize agents to fit their workflows. Pre-built templates based on best practices provide a strong starting point.
• Deep Customer Insights: Gong Agents analyze emails, calls, and other interactions to deliver smarter decisions and automated workflows, driving productivity and growth.

Real-World Impact

Stephanie Richman, VP of Sales Operations at Vercara, shared, "Gong Agents give our sales teams back their most valuable asset—time. Our managers have reclaimed over 190 hours a year for strategic coaching and deal support."

Andrea Jones, Commercial Sales Planning & Strategy Lead at Boomi, added, "Gong's AI agents, built specifically for revenue teams, will give us a competitive edge, ensuring we stay ahead with AI that drives real ROI."

AI Agents for Every Revenue Challenge

Gong Agents address critical revenue challenges, including:

• Data Capture & Organization: AI Activity Mapper and AI Transcriber ensure clean, organized data.
• Knowledge Sharing: AI Briefer and AI Ask Anything streamline knowledge sharing and provide instant insights.
• Coaching & Onboarding: AI Call Reviewer and AI Trainer deliver actionable coaching and role-play scenarios.
• Customer Engagement: AI Tasker and AI Composer suggest high-impact activities and craft personalized messages.
• Pipeline Optimization: AI Deal Monitor, AI Deal Reviewer, AI Deal Predictor, and AI Revenue Predictor enhance forecasting accuracy.