No Jitter Roll NICE Announces Xceed AI Agents Zoom Tasks Available Amazon Releases Nova Sonic for AI Voice
This weeks No Jitter Roll covers NICE Xceed AI agents Zoom Tasks general availability and Amazon Nova Sonic AI voice model Also includes deals and reports on AI and data trends
No Jitter Roll: NICE Announces Xceed AI Agents, Zoom Tasks Goes GA, and Amazon Releases Nova Sonic
This week's No Jitter Roll highlights key developments in enterprise communication and collaboration, focusing on AI advancements and product updates.
Products
NICE Announces Xceed AI Agents
NICE Actimize launched Xceed AI agents, designed to combat fraud and financial crime using machine learning. These agents automate tasks like triage, backlog categorization, and high-risk case summarization.
Amazon Releases Nova Sonic Voice Models
Amazon introduced Nova Sonic, a foundation model for unified speech understanding and generation. It mimics human conversation nuances, such as pauses and interruptions, and supports tool use for enterprise data integration.
"With Amazon Nova Sonic, we are releasing a new foundation model in Amazon Bedrock that makes it simpler for developers to build voice-powered applications." — Rohit Prasad, SVP of Amazon AGI
Zoom Tasks Goes GA
Zoom Tasks, part of Zoom Workplace, is now generally available. It identifies action items from meetings and chats, automating tasks like scheduling meetings or drafting documents.
Deals
Accenture Expands Google Cloud AI Capabilities
Accenture unveiled new AI agent solutions and customer experience modernization tools via its Gen AI Center of Excellence. The integration includes Google Cloud’s Agent2Agent (A2A) protocol.
Source: Accenture
Grammarly Expands Authorship
Grammarly’s Authorship now supports Microsoft Word (beta) and Google Docs (GA), adding features like AI/plagiarism detection and citation formatting.
Source: Grammarly
Allen Institute for AI (Ai2) Partners with Google Cloud
Ai2’s open AI models are now available in Google Vertex AI Model Garden, enhancing access for public and private sectors.
Source: Ai2
Humach Acquires Markets EQ
AI CX provider Humach acquired voice analytics firm Markets EQ, integrating its capabilities into Humach’s AI platform.
Reports
Sigma’s State of BI 2025 Report
Sigma’s report reveals:
- 83% of companies lack data infrastructure for Gen AI.
- 78% face AI skill shortages.
Source: Sigma
Upcoming Webinar
AI Is Your Copilot: How to Maximize Workflows With AI Assistants April 17th, 2025 | 12:00pm ET
By Hannah Warfel, Associate Editor
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